Contact Us

We'd love to hear from you! Whether you have a question about cake decorating, need help choosing the right kit, or want to share feedback about our website, our team is here to help.

How Can We Help?

Here are some common reasons visitors contact us:

• Product Questions: Need more details about a specific cake decorating kit? We're happy to help you understand the features and whether it's right for your needs.
• Buying Advice: Not sure which kit is best for your skill level or budget? Let us know your requirements and we'll point you in the right direction.
• Website Feedback: Found an error, broken link, or have suggestions for improving our site? We appreciate all feedback.
• Partnership Inquiries: Interested in working with us? We're open to discussing collaborations with brands and content creators in the baking space.

Get in Touch

The best way to reach us is through the contact form below. We aim to respond to all inquiries within 2-3 business days.

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Frequently Asked Questions

Before contacting us, you might find your answer in our FAQ section on the homepage, which covers common questions about cake decorating kits and equipment.

Product Support

Please note that Birthday-Cake.com.au is an independent review and comparison website. We do not sell products directly. For issues with products you've purchased, please contact the seller directly (e.g., Amazon Australia) as they handle all orders, shipping, and returns.

Response Time

We're a small team passionate about helping Australians discover great cake decorating products. We do our best to respond to all messages within 2-3 business days. During busy periods (like around Christmas and major holidays), response times may be slightly longer.

Thank you for reaching out to Birthday-Cake.com.au!